Balkan Escape holds an ATOL license (number T7387) issued by the Civil Aviation Authority (CAA). This ensures that in the event of our failure, your money will be protected; if you are on holiday at the time, arrangements will be made for you to complete your holiday and return home. The flights we supply are protected by other ATOL holders and are protected by their bonds. For some holidays on this website we act as an agent for TTAFS Ltd, a sister company of the Travel Trust Association, of which we are a member, ATOL number 10300.
All flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Please be aware that where Balkan Escape act as a retail agent for a tour operator, the tour operator's ATOL license will be used to protect your holiday arrangements instead of Balkan Escape's. Where Balkan Escape has acted as a retail agent for a tour operator, your contract is subject to the conditions set forth by the tour operator.
The CAA carry out checks on the tour operators and travel organisers it licenses, and requires them to take part in a financial guarantee scheme managed by the Air Travel Trust (ATT) which provides the funds to protect customers should a firm fail. In some cases a license holder will also provide a bond, which is lodges with the ATT and provides additional funds.